Return & Cancellation Policy

Please Read This Policy Carefully. This Is The Return, Refund and Cancellation Policy of Ossom.co.in 

 

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Return / Exchange

To return or Exchange, Please
-Don’t cut off the tags
-Product need to be unworn/unused
-Keep the packing in its original condition

 

To start a return, you can reach us at 8850333563 via WhatsApp to initiate the process or chat us on Ossom.co.in chatbox

 

Refund

Please note that, a Store Credit is given instead of a refund. The cost of reverse shipping i.e. - Getting us to collect it from you, will come at a cost of INR 150 which will be borne by the customer. The store credit will be issued after deducting INR 150 from the price of the products returned once delivered back to us.  

 

Cancellation
Cancellation will be accepted within 48 hours of placing the order. 
please try to reframe yourself from impulsive orders.

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Damages

All our orders are properly Quality Checked before dispatch. In case if the item is defective, damaged on transit or if you receive the wrong item, Please reach out to us within 48 hours of delivery with a valid video proof . We will get the product replaced free of cost.

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